Zone Training Head
Ver: 106
Dia de atualização: 06-05-2024
Localização: Delhi Union Territories
Categoria: Seguro Gestão executiva Educação / Treinamento
Indústria: Insurance Companies Insurance Brokers
Salário: ₹12,00,000 - ₹13,00,000 a year
Conteúdo do emprego
- Customer Advisory TeamDelhi
Career Opportunities
Position
Zone Training Head
Band
4B
Department
CAT Training
Function
Training
Reporting to
Training Head- CAT
Location
Delhi (Moti Nagar)
JOB SUMMARY
Key Responsibilities
Administrative:
- Planning, scheduling, and executing all regular training programs for employees
- Proactive planning for any special training programs, interventions and management development programs.
- Coordinating with the General Offices’ and regional leadership for regular performance reviews meetings and sharing of expectations and deliverables between the business managers and the Managers L&D.
- Ensuring time and duration adherence; internal and regulatory compliances
Team development:
- Sourcing, interviewing and short-listing candidates for final interviews by Training Head - CAT
- Retention of the L&D Managers. Proactively managing talent pool.
- Development of L&D Managers; regular performance reviews and feedback for continuous improvements in knowledge and skills
- Setting Goals and carrying out the annual performance reviews in conjunction with the respective location heads.
- Traction of the KRAs, Incentives and R&R for the L&D Managers
- Course correcting any gaps in knowledge, skills or attitudes of the L&D Managers through training, coaching and counseling. Managing disciplinary issues.
Quality Assurance:
- Ensuring adherence to curricula, contents and sessions plan by the trainers.
- While encouraging different styles of deliveries, ensuring the overall adherence to methodologies as specified in the trainer’s/facilitators guides.
- Ensuring that each program achieves the business objectives it was targeting to achieve.
- Assisting the home office team in training needs identification
- Assisting the home office team in carrying out the measurement of training effectiveness.
Master Trainer:
Be the first choice trainer for all the ‘high’ level MDPs and lead company-wide initiatives.
MEASURES OF SUCCESS:
MEASURES OF SUCCESS:
Ø Ensuring adherence to the training process for new agent launch and existing agents productivity
Ø Standardized training schedule & delivery for the region
Ø Retention and development of Trainers.
Ø Alignment of training with region business objectives
KEY RELATIONSHIPS (INTERNAL /EXTERNAL)
Internal – Zonal and Regional Leadership Teams
KEY COMPETENCIES / SKILLS REQUIRED
- Must be able to influence & motivate peers
, supervisors & subordinates
- Should be self-motivated, self-starter
- Agile & logical thinking
- Experience/Exposure to content creation
- Good MS office suite skills
DESIRED QUALIFICATIONS AND EXPERIENCE
- Graduate in any discipline
- At least 2-3 years in sales and 6-7 years in
conducting sales training
- Competence in knowledge about products,
processes etc. and training skills
Data limite: 20-06-2024
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