Quality Analyst

☞ Talent Advisors

Aussicht: 101

Update Tag: 06-05-2024

Ort: Delhi Union Territories

Kategorie: Beratung / Kundenservice Produktion / Betrieb

Industrie: BPO Call Centre

Position: Quality Coach

Jobtyp: Full Time, Permanent

Gehalt: ₹ 5,00,000 - 8,00,000 P.A.

Erfahrung: 4 - 8 years

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Jobinhalt

Listening in on sales calls to ensure excellent customer service and effective product presentation.

Monitor operators product knowledge, ability to handle objections and call closure.

Prepare quality reports for team leaders, managers & leaders.

Required Candidate profile

Min 4-8 years experience in EduTech or BPO/ITES industry ( Preferably sales).

Excellent verbal, written, & interpersonal communication skills.

Effective listening & comprehension ability is a must.

Perks and benefits

Medical Insurance, Educational allowance.
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Frist: 20-06-2024

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