Quality Analyst

☞ Talent Advisors

Visualizza: 101

Giorno di aggiornamento: 06-05-2024

Località: Delhi Union Territories

Categoria: Consulenza / Servizio Clienti Produzione / Funzionamento

Industria: BPO Call Centre

Posizione: Quality Coach

Tipo di lavoro: Full Time, Permanent

Stipendio: ₹ 5,00,000 - 8,00,000 P.A.

Esperienza: 4 - 8 years

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Contenuto del lavoro

Listening in on sales calls to ensure excellent customer service and effective product presentation.

Monitor operators product knowledge, ability to handle objections and call closure.

Prepare quality reports for team leaders, managers & leaders.

Required Candidate profile

Min 4-8 years experience in EduTech or BPO/ITES industry ( Preferably sales).

Excellent verbal, written, & interpersonal communication skills.

Effective listening & comprehension ability is a must.

Perks and benefits

Medical Insurance, Educational allowance.
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Scadenza: 20-06-2024

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