Quality Analyst

☞ Talent Advisors

Ver: 101

Dia de atualização: 06-05-2024

Localização: Delhi Union Territories

Categoria: Consultoria / Atendimento ao Cliente Produção / Operação

Indústria: BPO Call Centre

Posição: Quality Coach

Tipo de empregos: Full Time, Permanent

Salário: ₹ 5,00,000 - 8,00,000 P.A.

Experiência: 4 - 8 years

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Conteúdo do emprego

Listening in on sales calls to ensure excellent customer service and effective product presentation.

Monitor operators product knowledge, ability to handle objections and call closure.

Prepare quality reports for team leaders, managers & leaders.

Required Candidate profile

Min 4-8 years experience in EduTech or BPO/ITES industry ( Preferably sales).

Excellent verbal, written, & interpersonal communication skills.

Effective listening & comprehension ability is a must.

Perks and benefits

Medical Insurance, Educational allowance.
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Data limite: 20-06-2024

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