Quality Analyst
View: 101
Update day: 06-05-2024
Location: Delhi Union Territories
Category: Consulting / Customer Service Production / Operation
Industry: BPO Call Centre
Position: Quality Coach
Job type: Full Time, Permanent
Salary: ₹ 5,00,000 - 8,00,000 P.A.
Experience: 4 - 8 years
Job content
Listening in on sales calls to ensure excellent customer service and effective product presentation.Monitor operators product knowledge, ability to handle objections and call closure.
Prepare quality reports for team leaders, managers & leaders.
Required Candidate profile
Min 4-8 years experience in EduTech or BPO/ITES industry ( Preferably sales).Excellent verbal, written, & interpersonal communication skills.
Effective listening & comprehension ability is a must.
Perks and benefits
Medical Insurance, Educational allowance.Deadline: 20-06-2024
Click to apply for free candidate
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