Quality Analyst

☞ Talent Advisors

Vue: 101

Jour de mise à jour: 06-05-2024

Localisation: Delhi Union Territories

Catégorie: Conseil / Service client Production/Opération

Industrie: BPO Call Centre

Niveau: Quality Coach

Type d’emploi: Full Time, Permanent

Salaire: ₹ 5,00,000 - 8,00,000 P.A.

Expérience: 4 - 8 years

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le contenu du travail

Listening in on sales calls to ensure excellent customer service and effective product presentation.

Monitor operators product knowledge, ability to handle objections and call closure.

Prepare quality reports for team leaders, managers & leaders.

Required Candidate profile

Min 4-8 years experience in EduTech or BPO/ITES industry ( Preferably sales).

Excellent verbal, written, & interpersonal communication skills.

Effective listening & comprehension ability is a must.

Perks and benefits

Medical Insurance, Educational allowance.
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Date limite: 20-06-2024

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